Refund and Return Policy

• Updated 2 months ago

If you purchased a Skylight product through our webstore , we offer the option of a return for a full refund within 4 months of purchase.

In addition, for US customers, if your device purchased on our website experiences a covered issue within the first 3 years, we’ll replace it free of charge; that’s the Skylight Promise.

To initiate a return for a Skylight product purchased through our webstore, please contact our customer service team:

For Skylight Calendar returns:

• Submit a Help Request
• Email us

For Skylight Frame returns:

• Submit a Help Request
• Email us

We provide a pre-paid shipping label so that you do not incur return shipping costs.

Skylight Products purchased through other retailers must be returned to those retailers in accordance with their returns and refund policies.